Privacy Policy
This privacy policy is effective as of February 23, 2018 and has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to best understand how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information does Spearstone, LLC collect from the people that visit our blog, website or use our application – DriveStrike and DriveStrike Pro? When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number, credit card information or other details to help you with your experience. We collect the following information as a course of delivering services and supporting our core features:
• Phone Number – For mobile phones and tablets we obtain the phone number directly from the device and record this information as part of the device details in order for DriveStrike Administrators to more quickly identify and manage devices from within the DriveStrike console.
• Device Information – We record and maintain an updated record of the devices hardware and operating system status, some examples of this data: various serial numbers, user name, encryption status, operating system information, domain information, WiFi access point signal strength and MAC Address, and the like.
• Location Information – We record and maintain a running 60 day history of device location information on demand and at standard intervals.
• email Address – We record email Address as part of the device registration process.
When do we collect information?
We collect information from you when you register on our site, fill out a form, install DriveStrike, open a Support Ticket or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To personalize your experience and deliver the type of content and product offerings in which you are most interested.
• Phone Number – To more easily identify devices that your DriveStrike Administrators intend to review or act upon from within DriveStrike.
• Location Information – To aid in the tracking and physical recovery of a lost or stolen device.
• email Address – To more easily identify devices that your DriveStrike Administrators intend to review or act upon from within DriveStrike.
• To improve our website in order to better serve you.
• To allow us to better service you in responding to your customer service requests.
• To quickly process your transactions.
• To ask for ratings and reviews of services or products
• To follow up with them after correspondence (live chat, email or phone inquiries)
How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We perform regular malware scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Communication to and from devices to DriveStrike servers and networks are secured in route and at rest on DriveStrike servers.
Do we use 'cookies'?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We use cookies to:
Help remember and process the items in the shopping cart.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.
If users disable cookies in their browser: If you turn cookies off, some features that make your site experience more efficient may not function properly. Some of the features that make your site experience more efficient and may not function properly.
Third-party disclosure We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
Third-party links
We do not include or offer third-party products or services on our website.
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We use Google AdSense Advertising on our website. Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.
We have implemented the following:
• Remarketing with Google AdSense
• Google Display Network Impression Reporting
• Demographics and Interests Reporting
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Opting out: Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.
California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf
According to CalOPPA, we agree to the following:
Users can visit our site anonymously. We link to our privacy policy on our About Us page. Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above.
You will be notified of any Privacy Policy changes:
• On our Privacy Policy Page
You can change your personal information:
• By logging in to your account
How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It's also important to note that we do not allow third-party behavioral tracking
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
We do not specifically market to children under the age of 13 years old.
Do we let third-parties, including ad networks or plug-ins collect PII from children under 13?
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email within 7 business days
We also agree to the individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
• Send information, respond to inquiries, and/or other requests or questions
• Process orders and to send information and updates pertaining to orders.
• Send you additional information related to your product and/or service
To be in accordance with CANSPAM, we agree to the following:
• Not use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.
Data Privacy Framework(s) Spearstone Management, LLC complies with the EU-U.S. Data Privacy Framework and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. Spearstone Management, LLC has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union and the United Kingdom in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF. Spearstone Management, LLC has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov/ https://www.dataprivacyframework.gov/
In compliance with the DPF Principles, DriveStrike commits to resolve complaints about our collection or use of your personal information. EU, UK and Swiss individuals with inquiries or complaints regarding our DPF policy should first contact DriveStrike at support@drivestrike.com and give us the opportunity to resolve your complaint. We will respond to your complaint promptly. DriveStrike has further committed to refer unresolved DPF complaints to PrivacyTrust, an alternate dispute resolution provider. If you do not receive timely acknowledgement of your complaint, or if your complaint is not satisfactorily addressed, please visit https://www.privacytrust.com/drs/drivestrike https://www.privacytrust.com/drs/drivestrike for more information or to raise a complaint with PrivacyTrust. The services of Privacy Trust are provided at no cost to you.
Finally, as a last resort and in limited situations, EU, UK and Swiss individuals may seek redress from the DPF Panel a binding arbitration mechanism.
Data Retention and Deletion
DriveStrike data is purged automatically within 90 days after you cancel your account or you notify us at support@drivestrike.com that you would like your data removed from our system(s).
Data Sharing and Disclosure
Spearstone Management, LLC, its subsidiaries, partners, and or affiliates do not disclose, share, sell, rent, lease or otherwise disclose DriveStrike customer or device data unless requested by the customer or we are compelled as a matter of law and legal action.
DriveStrike is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC).
In cases of onward transfer to third parties of data of EU, UK and Swiss individuals received pursuant to the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF, and Swiss – U.S. DPF, DriveStrike remains liable.
If at any time you would like to unsubscribe from receiving future emails, you can email us at stop@drivestrike.com and we will promptly remove you from ALL correspondence.
https://www.privacytrust.com/cert/750365.html
Contacting Us If there are any questions or inquiries regarding this privacy policy, you may contact us using the information below.
DriveStrike https://drivestrike.com– Spearstone Management, LLC 2255 E. Sunnyside Ave #58614 Salt Lake City, UT 84158 United States
support@drivestrike.com (877) 519-0010